
Durham University Guarantor Service
Provided by Housing Hand
Housing Hand is proud to partner with the Durham University for the “Durham University Guarantor Service in association with Housing Hand” to help UK, EU and International students, provide a qualifying UK Guarantor when renting in the private sector.

What is this?
UK, EU and International students alike have found providing a qualifying UK guarantor a hurdle when renting in the private sector. Housing Hand has partnered with Durham University to alleviate this issue for students.
Housing Hand stands as the guarantor for the students, who are unable to provide one.
What does it cover?
Housing Hand covers the full amount of rent as well as any damages, dilapidations and professional eviction costs, if any, incurred during the tenancy.
We can stand as a guarantor for a minimum of 6 months to a maximum of 12 months. The student must renew for the Housing Hand service once their guarantee has expired after the 12 month tenancy.

What does it cost?
Durham University Cover
For students from Durham University the fee is 5% of annual rent for upfront payment and 5.5% for monthly installments.

How to apply
It's nice and easy and Housing Hand will help
Our service is quick, easy and simple to use. As a Durham University student, they apply at www.housinghand.co.uk. The student must complete the Housing Hand application form and the accommodation provider must accept. Then Housing Hand confirms their acceptance onto the service.

Common Questions
Who is eligible?
Whether you are from the UK or from abroad, whether you are studying or working full time in the UK (including self-employed). You can apply for the Housing Hand Guarantor Service (with certified proof of income).
How do you pay for the service?
We use the Stripe as our payments processor so that you can pay with a credit or debit card online through our website. Alternatively, payment can be made by telephone.
How long does the process take?
Housing Hand can process your application within one day as all parts of the process are completed online. Housing Hand has the policy to provide an immediate response to each enquiry.
Why can't my co-signer not be my guarantor?
Your co-signer might not complete the guarantor criteria. They may not be based in the UK, be a homeowner or may not have sufficient income. Furthermore, they may not have sufficient credit history to be eligible to your landlord or letting agent.
Can Housing Hand stand as rent guarantor for a group?
A guarantor is required per person. If more than one tenant requires a guarantor, each tenant must apply to Housing Hand separately.
Do I need to be in the UK to complete the application?
If you are an international student this might be a worry for you. However, it shouldn’t be. The whole process can be completed online. It can be done from anywhere in the world whether you are international or not.
"Durham University is now working with a leading provider of rent guarantor services to enable students to access private sector accommodation where a UK guarantor is required. Whilst many students will ask parents or other relatives to act as UK guarantor for their tenancy, this is not always an option for some, particularly overseas students. Housing Hand is the UK’s largest rent guarantor service and they guarantee thousands of tenancies across the UK. As a Durham University student, you can now access Housing Hand’s services at a specially negotiated rate that can be spread across monthly payments. Follow this affiliate link to find out more." Matthew Deakin - Senior Manager Residential Student Services, Durham University
"Setting up our University Guarantor service with Housing Hand has been a great decision for both our accommodation department and our students. The Housing Hand team have been really helpful, easy to work with and responsive every step of the way making it a straightforward decision. We can now offer a much more comprehensive service to our international, domestic, care leaver and estranged students without any extra effort on our part, helping us go a step further in what we can provide as a university." Jane Hopkinson - Student Experience & Engagement, University of Salford
"In recent years, the University of Lincoln has seen an increase in Intenational and UK students without a UK guarantor. As the Students' Union, we wanted to help break down this barrier and make renting accommodation fast and simple for all students. Housing Hand offers an easy-to-use and cost-effective service that Lincoln students now have access to, to make their housing journey more enjoyable. We're proud to be a partner of Housing Hand and together we can improve the student housing experience." Sarah Whitney - Housing and Accreditation Scheme Manager, Lincoln Students' Union